What happens after I place my order?

You will first receive an order confirmation, and then we will contact you to schedule a delivery date. Armchairs from our own warehouse are usually delivered to you within three to five business days.

Here’s how it works: We’ll check availability and get back to you as soon as the chair is ready to ship. Together, we’ll set a delivery date, usually with a two-hour time window. On the day of delivery, the team will call you in advance.

With Premium Delivery, two technicians will bring the armchair into the room of your choice, assemble it, show you how to use it, and take the packaging with them. Expect the process to take 30 to 60 minutes on site.

If a model needs to be reordered, we'll let you know the delivery date before you make your purchase. We'd rather give you an honest date than one that's too good to be true.

You will receive your invoice by email. If you are financing your purchase, the credit check will be conducted at the same time so that delivery is not delayed.