Warranty, Service, and Maintenance
- Scope of ApplicationSales ContractDo you offer a warranty?Yes. We offer private customers a 5-year warranty with on-site service for our massage chairs. The only exception is the OSIM uThrone, which comes with a 2-year warranty. Business customers receive, depending on the product...
- Remote ControlGlass cleanerHow do I care for my massage chair?Three surfaces require different care: the upholstery, the plastic, and the control panel. With the right care, an armchair will last significantly longer, because most visible signs of aging appear on the surface, not...
- Customer ServiceErrorWhat does "on-site warranty" mean?An on-site warranty means that our technician comes to you instead of you having to send in the chair. You contact us by phone or email, we work together to pinpoint the problem, and...
