Scope of Application
Sales Contract
Party to the Purchase Agreement

Do you offer a warranty?

As a party to the sales contract, we grant you—in addition to your statutory rights regarding product defects—an extended warranty of 2 or 5 years (for select brands and models) if you are a private customer, and a 1-year warranty if you are a commercial customer. The warranty period begins on the date of delivery. The geographical scope of the warranty coverage includes Germany, Austria, Liechtenstein, Luxembourg, and Switzerland. The warranty covers the product’s freedom from defects, including functionality, material defects, or manufacturing defects. Should a defect occur during the warranty period, we will provide you with one of the following services at our discretion under this warranty: free repair of the product (rectification) or free replacement...

Michael Roedeske
Owner of Massagesessel Welt

As a party to the sales contract, wegrantyou—in addition to your statutory rights regarding product defects—an extendedwarranty of 2 or 5 years (for select brands and models) if you are a private customer, and a 1-year warranty if you are a commercial customer. The warranty period begins on the date of delivery. The geographical scope of the warranty coverage includes Germany, Austria, Liechtenstein, Luxembourg, and Switzerland.

The warranty covers the product's freedom from defects, including defects in functionality, materials, or workmanship. If a defect occurs during the warranty period, we will, at our discretion, provide you with one of the following remedies under this warranty:

  • free repair of the product (rework) or
  • Free replacement of the product with an equivalent product (subsequent delivery).

You can find all the details on our website:
Warranty Terms for Retail Customers of Massagesessel Welt

Warranty Terms for Business Customers of Massagesessel Welt

 

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    Michael Roedeske
    Owner of Massagesessel Welt

    Co-founder and Managing Director of Massagesessel Welt. With his expert knowledge and industry experience, he helps individuals and businesses find the right massage chairs for relaxation, health, and vitality. Personalized expert consultations are available by phone or video chat, as well as at the showroom just outside Stuttgart.